Rookie Program &
Sales Agent Reset Online

An online course tailored for new associates, assistants and agents entering the real estate industry.

This dynamic, industry-focused training is designed to elevate participants into confident, capable professionals. Whether you're just starting out or looking to reset your sales rhythm, the program blends real estate fundamentals, prospecting discipline, and client experience strategies into a powerful 12-week journey.

Structured 12-Week Online Program:

  • Perfect for new associates and assistants, this guided course includes real estate terminology, and foundational practices to build confidence and industry fluency.

  • Online sessions to connect and collaborate with other talent at the same point in their career

  • Reporting tools to track progress, and expert guidance from Kylie and Lauren

  • Weekly sessions February to April (excluding Good Friday). 10-11am on Fridays.

  • Investment $545 + GST per session

Secure Your Place

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Course Details

We will cover:

  • Prospecting fundamentals, rhythm weeks & client cadence to future-proof your business

  • What is involved in a world-class listing process, functionality, speed & the importance of consistent, calm & clear communication

  • Moments of magic during the sales process, this session will explore insights on how to lean into more opportunities, surprise & delight, stay relevant, build trust & create raving fans with simple and easy to use tools, templates & dialogue that will have an immediate impact on your sales influence & future pipeline

  • Appraisal Mastery – don’t just tick a box, have them from hello, it's not what you say but how you say it, and how memorable you are

  • The power of an A-grade listing presentation, designed with a clear strategy, beneficial outcomes, clear differentiation, energy, & compelling conversation

  • Set-to-sell meetings to control expectations, foster trust & build better relationships for a seamless campaign and realistic milestones

  • Managing campaigns through effective communication & consistency of process

  • OFI’s to set you apart from your competitors and set you up for success

  • Overcoming objections & closing techniques

  • Time management tips & tricks

  • Building resilience & sustainability of self and effectiveness

  • Priorities, goals & planning

 

  • Importance of clarity, energy, habits, goals & radical ownership

  • Real estate terminology

  • Essential elements of a contract

  • Building trust with your customer & your team through effective communication & accountability

  • Understanding the importance of client experience & consistency

  • Understanding the numbers and metrics that matter to thrive.- business plans, your pathway, market analysis & competency

  • Data, tools & product knowledge

  • Prospecting dialogue & disciplines to build momentum

  • What to do when you get an appraisal, questions to ask & the process to increase conversion

  • Listing presentation mastery

  • Set-to-sell meeting

  • Overcoming objections & asking for the business

  • Stock management & controling expectations

  • Presenting an offer

  • Buyer Management & meetings

  • Vendor meetings

  • Understanding the auction process

  • Auction reserve meeting

  • Auction day

  • Exchange to settlement functionality & client experience nurture, make sure there are no gaps & just raving fans

  • Pre settlement Inspections & Settlement day

  • Post settlement activities & client for life programs

  • Time management Architectural Home Styles

  • Understanding the cost to acquire - home loans, stamp duty & legals