Property Management Success
Elevate Your Impact. Strengthen Relationships. Drive Long-Term Success.
Friday, 4th June 2027 | 10:00am - 3:00pm | Sydney
Exceptional Property Management is more than managing properties. It’s about earning trust, understanding what matters to each investor, and creating memorable client experiences. The most successful Property Managers communicate clearly, show sound judgement and care about the outcomes that deliver for both their clients and business.
PM Success is a practical workshop designed to give Property Managers straightforward tools they can use in real conversations. We will work on communication, client relationships, retention, and the day-to-day habits that help you deliver a more consistent service.
Participants will leave with useful tools and frameworks, dialogue, fresh ideas and a clear 90-day plan they can put into practice straight away.
Who Should Attend?
Designed for:
Property Managers of all experience levels
Leasing Consultants
Assistant Property Managers
New team members entering Property Management
Experienced PMs looking to refine their approach and elevate client outcomes
Outcomes
By the end of the workshop, participants will be able to:
Better understand what drives investor decisions, concerns and expectations
Build trust through clear, proactive communication
Create a client experience that feels consistent, personal and professional
Use practical conversation frameworks when situations become difficult
Respond to common objections without creating conflict
Identify opportunities for value-add conversations
Recognise early signs that a client relationship may be at risk
Set clients and the team up for success through a clear onboarding process
Develop practical habits and systems that improve consistency and efficiency
Strengthen resilience, accountability and confidence
Position themselves as trusted advisors rather than service providers
Investment
$595 + GST
Transform the way you communicate, connect and deliver value.
Whether you're new to Property Management or an experienced PM looking to refine your approach, PM Success will equip you with practical frameworks, proven dialogue and actionable strategies you can apply immediately.
Facilitator
Lauren Kirk
Director | REGROWTH
With over 20 years in real estate, spanning sales, property management, corporate leadership, and owning her own agency, Lauren Kirk specialised in coaching and developing individuals and teams to reach their full potential.
Recognising that every person, team, and business is unique, she uses industry experience with proven strategies to drive performance, boost efficiency, and deliver meaningful outcomes. Lauren works from the ground up aligning your vision and business foundations to create sustainable growth focused on client experience, market share, profitability, and scale.
She’s equally committed to building pathways for team success through effective induction, onboarding, and retention strategies, all while staying ahead of the curve, and reimagining what’s possible in real estate.